Terms and Conditions

Thank you for visiting sshandicraftnepal , a platform that celebrates the beauty and craftsmanship of Nepal through its unique handmade products. By using our website or purchasing from us, you agree to comply with the following terms and conditions. Please take a moment to read them carefully.

1. Acceptance of Terms

By visiting sshandicraftnepal.com or making a purchase, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

2. Ownership and Intellectual Property

All content displayed on sshandicraftnepal.com, including product images, descriptions, logos, and designs, is the intellectual property of sshandicraftnepal or its collaborating artisans. Unauthorized use, reproduction, or distribution of this content is strictly prohibited unless explicitly permitted in writing.

We respect the traditional craftsmanship and cultural significance behind each product. Any misuse of these designs or patterns may infringe upon the rights of Nepalese artisans and their communities.

3. Product Information

While we strive to provide accurate and detailed information about our products, slight variations in color, size, or design may occur due to the handmade nature of the items. These variations are not defects but rather unique characteristics that reflect the authenticity of each piece.

4. Pricing and Payment

All prices listed on sshandicraftnepal.com are in USD and include applicable taxes unless otherwise stated.
Payments can be made through secure payment gateways such as credit cards, PayPal, and bank transfers. We do not store your payment information.
Prices are subject to change without prior notice, but confirmed orders will not be affected.

5. Orders and Availability

Placing an order does not guarantee availability. In rare cases where a product is out of stock after your order has been placed, we will notify you promptly and offer alternatives or a full refund.
We reserve the right to cancel orders at our discretion if there is evidence of fraud, unauthorized use, or other violations of these terms.

6. Shipping and Delivery

Shipping times and costs vary depending on your location and the shipping method selected during checkout.
While we partner with reliable carriers, delivery delays caused by customs, weather, or unforeseen circumstances are beyond our control.
Once your order is shipped, you will receive a tracking number via email to monitor its progress.

7. Returns and Refunds

Due to the handmade and often customized nature of our products, returns are accepted only under specific conditions:

The item must be unused, undamaged, and returned within 14 days of delivery.
Original packaging and proof of purchase are required.

Refunds will be processed within 7 business days after receiving the returned item. Shipping fees are non-refundable unless the return is due to our error.

8. Customer Responsibilities

It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete.
Miscommunication or errors in the address may result in delays or lost packages.
Any additional charges incurred due to incorrect information (e.g., customs duties) are the customer’s responsibility.

9. Limitation of Liability

sshandicraftnepal shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability for any claim related to your purchase shall not exceed the amount paid for the product in question.

10. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on our website. It is your responsibility to review this page periodically to stay informed.

11.Ethical Commitment

At sshandicraftnepal, we are committed to promoting fair trade practices and supporting Nepalese artisans. A portion of our proceeds may go toward initiatives aimed at empowering local communities and preserving cultural heritage.