Privacy Policy

At sshandicraftnepal, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us. By using our platform, you agree to the terms outlined below. If you have any questions or concerns, feel free to contact us at [info@sshandicraftnepal.com]

1. What Information Do We Collect?

To provide you with the best experience and services, we may collect certain information from you. This includes:

Personal Information: When you create an account, place an order, or contact us, we may ask for details like your name, email address, phone number, shipping address, and payment information.
Usage Data: We automatically collect data about how you interact with our website, such as the pages you visit, the products you view, and the time spent on our site. This helps us improve your shopping experience.
Cookies and Similar Technologies: Like most websites, we use cookies and similar tools to enhance functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How Do We Use Your Information?

We use the information we collect for various purposes, including:

Processing Orders: To fulfill and ship your purchases, we need your shipping and payment details.
Improving Our Services: Your feedback and browsing patterns help us refine our product offerings and website features.
Communicating with You: We may send you updates about your orders, promotions, or newsletters if you’ve opted in to receive them.
Legal Compliance: We may use your data to meet legal obligations, such as tax reporting or resolving disputes.

3. Do We Share Your Information?

Your privacy is important to us, and we do not sell, trade, or rent your personal information to third parties. However, there are a few exceptions:

Service Providers: We may share your data with trusted partners who assist us in operating our website, processing payments, or delivering orders (e.g., shipping companies). These partners are contractually obligated to keep your information secure.
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

4. How Do We Protect Your Data?

We take reasonable measures to ensure your personal information is safe. This includes:

Using encryption for sensitive data (like payment details).
Regularly updating our security protocols to prevent unauthorized access.
Limiting access to your data to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Please be mindful of the information you share online.

5. Your Rights and Choices

You have control over your personal data. Here’s what you can do:

Access or Update Your Information: You can view or update your account details anytime by logging into your profile.
Opt-Out of Marketing Emails: If you no longer wish to receive promotional emails, you can unsubscribe using the link provided in every message.
Delete Your Account: Contact us if you’d like to delete your account or remove your data from our systems.

6. Third-Party Links

Our website may include links to third-party sites (e.g., payment gateways, and social media platforms). These sites have their privacy policies, and we are not responsible for their practices. We encourage you to review their terms before sharing any information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant updates, we’ll notify you via email or a notice on our website. We recommend reviewing this page periodically to stay informed.